You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy. Write a letter to the store manager explaining the problems you have had Ask for a refund or exchange on the item.

#item #shop #fault #replacement #refund #assistant #was #store #policy #manager #exchange

On Saturday

21th

Correct your spelling

21st

August, I bought a white

dress

which I need

that

Correct pronoun usage

apply

show examples

for my

first

job interview. It cost

was

Unnecessary verb

apply

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100$ and it was not on final sales. I was in hurry and I did not realize that it had a hole looks like the stitching

unraveled

Change the spelling

unravelled

show examples

under its collar. The day after that, at the time, I want to wear it I discovered it. You couldn’t imagine how much I get upset. What made the matter worse was that I didn’t have another white

dress

Correct your spelling

therefore

show examples

therefor

Correct your spelling

therefore

show examples

, I had to wear it. The

day, I returned it to your shop to ask for a replacement or full refund but the shop assistant refused that because it was against the policy of store which

replace

Change the verb form

replaces

show examples

worn

dress

. I am writing to demand a refund or, at the least, a replacement

the

Change preposition

for the

show examples

dress

. Despite the fact that

Remove the comma

apply

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the hole was there before I

worn

Add the auxiliary verb

wore

have worn

show examples

it. I hope you can assist me in

this

regard. If I do not get satisfaction, you will lose one of your loyal customers.

Submitted by tutoo.ir on Sun Aug 07 2022

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

4.50

Overall Band Score

Coherence and Cohesion: 4.0

Structure your answers in logical paragraphs

One main idea per paragraph

Include greeting and closing

Use cohesive linking words accurately and appropriately

Vary your linking phrases using synonyms

Lexical resource: 4.0

Try to vary your vocabulary using accurate synonyms

Check your work for spelling and word formation mistakes

Grammatical Range: 4.0

Use a variety of complex and simple sentences

Check your writing for errors

Task Achievement: 5.0

Answer all parts of the question

Use an appropriate tone

Word count

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The Greeting

Being a celebrity- such as a famous film star or sports personality-brings problems as well as benefits. Do you think that being a celebrity brings more benefits or more problems?

Some people think that it is more beneficial to take part in sports which are played in teams, like football. While other people think that taking part in individual sports is better, like tennis or swimming. Discuss both views and give your own opinion.

in many places peoples lifestyle changing rapidly and this affect family relationship.do the advantages overweigh disadvantages

Having more money and less free time is better than earning less money and more free time. Discuss both views and state your opinion.

The government is spending a lot of money to discover life on other planets. Some people think that government is wasting money and should spend more money addressing the problems of public. To what extent do you agree?