You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take

Dear Sir or Madam, I am writing

this

to bring your attention to a bad experience that I had during my

last

stay at your hotel.

To begin

with, I arrived at your hotel on the 24th of May and stayed in room 224. At that time, the weather was a little bit unusual, and it was almost 6 degrees Celcius. So, switched on the heater, but it got broke several times. I had to call room service on numerous occasions, even in the middle of midnight.

This

happened throughout the week, and it was so unpleasant. Anyway, in the

second

-day service team bought me a portable heater. Since I am a regular visitor to your hotel, I kindly request you to do an investigation about

this

incident,

furthermore

, if you are comfortable with sharing your observations, I request you to do so. I would appreciate your immediate attention to

this

matter, and I look forward to hearing from you. Yours sincerely, Supun