You had a problem while staying at a hotel and the receptionist was very helpful. Write a letter to the manager of the hotel. In your letter, – Describe the problem that you had – explain how the receptionist helped you – suggest ways to prevent the problem from happening again.

Dear Sir, Greetings of the day! I am writing
this
letter to share my experience when I stayed at your hotel New Era on the 23rd of
last
month and I had faced a serious issue regarding
check in
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check-in
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services. At the onset, I
have
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apply
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booked my room from the Goibibo website for two days with an early check-in option;
however
, on
check-in
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the check-in
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date, 23rd of
last
month, there was no record of my arrival in your system and
receptionist
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the receptionist
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told me one more issue of internet connectivity error. I was so disappointed due to
such
service by your renowned hotel which was never anticipated by me. I was so tired from my train journey and I had to wait for more than two hours in the waiting area. But, honestly,
Ms.
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Ms
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Reva, your receptionist of C1 helped me a lot as she rang up the online booking site and entered my data manually in the logbook by taking my booking number, ID proof and other declaration certifications from me.
In addition
, she assisted me to fill three essential papers so as to decrease my botheration.
Lastly
, I would like to suggest you
to
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apply
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have one more backup internet plan so that customers will not face
the
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apply
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identical issues again.
Moreover
, if it is possible to appoint a person to deal with online booking customers and their problems to communicate directly to these websites, it will certainly increase the efficiency of your services and goodwill among customers. Thanking you in anticipation. Yours faithfully, Harry
Submitted by Mrjit147 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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