Write a letter of complaint to a company outlining a problem you had while visiting one of their stores. In your letter include: 􀈈􀀃 what the problem was 􀈈􀀃 why this problem has upset you 􀈈􀀃 what you want to happen as a result of your letter

Dear Sir or Madam, I am writing with regard to express my dissatisfaction about the inappropriate treatment which I experienced recently in one of your stores. Please, allow me to elaborate
the
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on the

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matter.
Last
week, I visited the main branch of your supermarket in Dwarka, New Delhi. As usual, I
firstly
went
the
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to the

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grocery section to buy some fresh fruits.
However
, I noticed many fruits were finished and some others are not
in
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of

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very good quality.
Thus
, I call the store supervisor to notify the situation. Surprisingly, he reacted in
such
a rude manner which was not acceptable at all. To make the situation worst, he ordered the security guard to push me out of the store while I was explaining
the
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apply

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about
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the matter. Due to
this
, I am highly disappointed
firstly
by the poor quality of products and
then
by the improper and impolite behaviour of your staff. I hope you can understand how
much
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terrible
situation
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the situation

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was for me.
Thus
, I expect you to take
the
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stringent action against those who were involved and conduct more supervision on employing and training your employees. So, they can understand customer satisfaction is the prime task for them to increase the image of the company in the market. Expecting your prompt action, Yours faithfully, Jimmy
Submitted by mailtoritika.chandwani on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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