You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take

Dear Sir, I am writing
this
letter to you regarding the temperature controlling system of your
hotel
. I am Isha and I with my family stayed at your
hotel
in
room
no. 314
last
week from 12 -14 January 2021.
Firstly
, I want to mention that we had a wonderful experience in your
hotel
and the
room
was very spacious and comfortable. But, there was an issue I want to bring to your notice, the cooling system of my
room
was not working properly. It started making loud noises in the middle of the night and because of that I and my family have very little sleep that day. The
next
morning, I made a complaint to the reception and the person there assured me that
this
problem would be fixed within one hour and I with my family went to visit the places and came back at night. The AC was working properly for some time but again got the same problem after 2 hours. We again asked for help but we were told that the mechanic would come in the morning.
However
, to overcome the heat we took bath at 11 pm and oped the
room
widows. But, the whole situation was very inconvenient for us.
Therefore
, I advise you to get the old ACs changed, so that other tourists would not suffer the same situation.
In addition
, have a mechanic at the
hotel
itself, who is available around the clock for service. I look forward to hearing from you. yours sincerely. Isha
Submitted by ishasharawat2 on

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Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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