You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take

Dear Manager,
Firstly
, I would like to introduce myself. I am Liza Pinto and I recently stayed in your hotel for 1 day and night. I am writing
this
letter to share my experience about the bad functioning of your
Air
Conditioner. I genuinely chose your hotel based on
internet
Correct article usage
an internet
show examples
review, but my experience was very poor. As we all were aware of the recent weather
condition
,
then
too
Replace the word
to
show examples
the
air
condition
was not working properly. The temperature was at a high peak on that day and your
Air
Condition
was giving hot
air
, it was very noisy too. Due to
which
Correct pronoun usage
this
show examples
I could not sleep properly. About these problems, a complaint was registered on the help disk no. They came once and repaired it but yet the problem was unresolved. Later in the afternoon, your staff arranged another room for me.
Hence
, I would like to advise you to make sure before giving accommodation the
condition
of the cooler and try to take feedback or
followup
Correct your spelling
follow up
show examples
with the technician once the maintenance is done. I know that replacement of under service A/c will be very expensive, but you should not trouble your customers who are willing to have a peaceful stay at your hotel. I hope my point for writing
this
letter is clear. Have a good day!

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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